OUR BRANDS
Truckstops is the New Zealand parts and service franchise holder for Hino, Mack trucks and Volvo trucks, buses and coaches. Every year, we service and maintain over 14,000 vehicles.
About Us
HOW WE KEEP TRUCKS MOVING
Our sole mission in life is to Keep Trucks Moving and we have a number of tools in our tool kit that allows us to do just that. Here is a document we put together to show HOW we go about Keeping Trucks Moving.
OUR CUSTOMERS
Our customers include single truck owners, fleet managers, transport companies and large corporate organisations.
We are proud and appreciative of these ongoing working relationships. Regardless of the size of your business, keeping your vehicles on the road safely and minimising downtime is our clear focus.
OUR EMPLOYEES
We employ close to 370 people in our branches throughout New Zealand. The quality of our staff is the key reason for our enduring success and excellent reputation, forged over many years.
We work hard to attract and retain professional employees in a way that adds value to the business and creates benefits for everyone. We are also proud to have long-standing staff members who have been with us since day one. They are the backbone of our business.
OUR COMMUNITY
We are actively involved in local communities throughout the country, because we feel it’s important to give back wherever we can.
We hold an annual breast cancer awareness drive and many of our team members participate in Shave for a Cure, Movember, Leukemia & Blood Cancer, to name a few worthy causes. Truckstops also plays a major role in keeping the Life Education trailers on the road by sponsoring their vehicle servicing.
OUR COMMITMENT TO SAFETY
Truckstops has a commitment to all of our people to go home safely at the end of the work day. Safety is not just a priority, it is a given and our staff are empowered to stop work if they have identified a significant risk to them or their customer.
It is recognised that the transport industry has inherent high risk areas. Truckstops is currently working towards best practice in the management of Dangerous Goods Vehicles during service and repair, management of vehicle movement and the safety of our staff during breakdown call-outs, including fatigue.
HISTORY
Truckstops was established in 1984 to provide after-sales parts and service support to the trucking industry. Since then, we have grown to become New Zealand’s largest supplier of truck and bus parts and workshop services.
Truckstops Brand Refresh
In 2018, Truckstops carried out a full review of its corporate identity. We wanted to keep the Truckstops name because of its presence, history and positive recognition. We wanted any change to be an evolution from where we are today, not a revolutionary change to something totally different. We wanted it to be fresh, strong, a little more masculine and something you would all be proud of. And lastly, every outcome that came from any change had to focus on our customers. This video shows how the evolution took place.
